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How can I troubleshoot the MMI system on my Audi A3?

I am having issues with my MMI system on my Audi A3 and need some guidance on how to troubleshoot it. It keeps freezing and sometimes the screen goes black. Could this be a software issue or something else?

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Answers (3)

J

Make sure your MMI system is up to date by downloading any software updates from the Audi website. Also, try restarting the system by holding down the power button for 10 seconds. This can often fix frozen screens or other glitches.

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If the software updates and restart do not work, it could be a hardware issue. You may need to bring your car to an Audi dealership or authorized repair shop to have the system inspected and potentially replaced.

M

Before bringing in your car for repairs, try resetting the MMI system by pressing the MENU, TEL, and BACK buttons on your control panel simultaneously for 10 seconds. This can sometimes resolve software issues.

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