My Audi A6's MMI system has suddenly stopped working. The screen is blank and none of the controls are working. What could be causing this issue and how can it be fixed?
ReplyFirst, ensure that the MMI system is getting power by checking the fuse and connections. If those are all fine, try resetting the system by holding down the car and setup buttons at the same time. If that doesn't work, it's likely a malfunction in the control unit and it will need to be replaced.
Sometimes a software update can fix MMI system issues. Check Audi's website for any available updates and follow the instructions for installation.
If your system is still under warranty, take it to the nearest Audi dealership for diagnosis and repair. If not, it's best to take it to a certified mechanic who specializes in Audi vehicles.
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