What are the common problems with the MMI system in the Audi A6?

I've been experiencing some issues with my Audi A6's MMI system. Sometimes it freezes while navigating and the sound stops working. Is this a common problem with the MMI system and what can I do to fix it?

Hi Samantha, it's not uncommon for Audi A6 owners to experience issues with the MMI system. One potential solution is to update the system software. You can also try resetting the system by pressing and holding the two outer buttons on the left side of the MMI control panel for 10 seconds. If these solutions don't work, it may be a hardware issue and you should bring it to a dealership for further diagnosis.

Hi Samantha, I had a similar issue with my Audi A6's MMI system and found that disconnecting and reconnecting the car's battery helped reset the system and resolve the freezing and sound problems. It's worth giving this a try before bringing it in for repairs.