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What causes the MMI screen to freeze in the Audi A6?

I've been experiencing frequent freezing of the MMI (Multi Media Interface) screen in my Audi A6. The touch screen becomes unresponsive and I have to reset the system before it starts working again. Has anyone else faced this issue and what could be the cause?

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The most common cause for the MMI screen to freeze in the Audi A6 is a faulty software update. Try resetting the system to its factory settings and refrain from updating the software until the issue is resolved.

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