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Why does my 2021 Audi A5's infotainment system keep freezing?

I just purchased a brand new 2021 Audi A5 and I've been experiencing issues with the infotainment system freezing. Is this a common issue and what steps can I take to fix it?

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Answers (3)

J

This is a known issue with the 2021 Audi A5 infotainment system. A software update is available to fix the freezing issue.

S

I had the same problem with my new A5. I contacted Audi customer support and they walked me through a system reset that solved the issue.

E

I've been using the A5 for a few months now and haven't experienced any freezing with the infotainment system. Have you tried clearing the cache and restarting the system?

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