I have tried restarting the MMI system and checked the connections but the screen still remains unresponsive. What could be causing this issue?
ReplyThe most common cause of this issue is a faulty MMI control unit. It may need to be replaced or recalibrated. It is recommended to bring your car to a certified Audi technician to diagnose and fix the problem.
Sometimes a software update can solve this issue. Connect to a reliable Wi-Fi network and check for updates in the MMI system settings. If an update is available, follow the instructions to download and install it.
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